Service Form

1. Simply fill out the short "Service Form" provided here... and hit "Submit" button.

For New Clients

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Contact Information
Name*
Email*
Phone*
Media Type*
Details*
  I agree to the Terms and Conditions
I authorize Disk Doctor Labs, Inc. (DDLI) to break the seals, if necessary, in order to analyze the received device(s). During the analysis and the recovery process, the device(s) may be transported between DDLI's labs. The initial evaluation is FREE with certain exceptions and NO work beyond this evaluation will be charged without explicit client approval. No Recovery - No Charge with certain exceptions. DDLI is not responsible for any damage to the equipment in the shipping process to and from the customer or between DDLI's labs, nor during the data recovery process. DDLI is not responsible for any equipment left after 30 days. DDLI will not perform any work without the customer's direct approval of the quote after the initial analysis. DDLI guarantees the strict privacy and confidentiality of all the data and agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client equipment/media except to employees or technicians of DDLI subject to confidentiality agreements or as required by law. In no event will DDLI be liable for any loss of data or loss of revenue or profits before, during or after services even if DDLI has been advised of the possibility of damages or loss to persons or property. DDLI liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services. Full payment of the approved charges is due upon job completion, unless arranged otherwise.
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For Existing Clients

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Case ID*
Name*
Reason for Calling *
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2. You will shortly receive an email or call from one of our support team members to address any concerns or questions you may have; and guide you how to procede from here to get your data back.

Thank You,
Disk Doctors

Apple HD Internal Hard Drives
drives External Hard Drives
phone Tablets
laptop Desktops
laptop Laptops
camera Servers
memorycard Memory Card
memorycard Smart Phones
camera Multi Drive Server
RAID

Standard Price Ranges for Professional Data Recovery Services

Here are some standard price ranges just to give you an idea.

Hard Drives:

Standard recovery cost range for single hard drive is given below.
US$ 400 - US$ 1800.

A firm data recovery services quote can be provided only after thorough examination of damaged or crashed drive.

A logically corrupt drive's standard recovery cost will fall closer to the lower end of above standard price range.

A physically damaged hard drive recovery cost can vary from mid to upper end of the above mentioned standard price range.

Multi Drive Server:

A firm data recovery services quote can be provided only after thorough examination of damaged or crashed server.
It could be any server incorporating RAID storage in any configuration attached as NAS, SAN, or DAS etc..

In the case of RAID storage of any configuration, the standard recovery cost per drive in the RAID is given below.
US$ 500 - US$ 1500

Memory Sticks:

Prices will vary between US$ 200 - US$ 750.


FAQs = Frequently Asked Question

Q: What we do?

A: We recover data from crashed drives, servers and many other data storage devices? (Servers = RAID Arrays, NAS, SAN etc).

Q: What type of data storage devices we can recover?

A: We can recover all type of crashed hard drives, RAID Servers, tape backup with any type of operating system. We also recover flash memory cards or sticks, tape back up, CD, DVD etc.

Q: Are there any drive diagnostic Fees?

A: There is no fee for drive analysis.

Q: How long does it take to diagnose drive problems?

A: It can take 4-6 hours.

Q: Can I get a recovery quote by email without sending you a drive?

A: Yes. Please provide us your contact and some details about drive/server and its condition. One of our tech. support staff members will send you a quote based on provided info.

Q: How long it takes to recover a crashed hard drive?

A: It can take anywhere from couple of days to a week depending upon the nature of drive issues.

Q: How much does data recovery costs?

A: Well, standard price of data recovery services for a single hard drive completely depends upon the nature of drive problem, but here are some standard price ranges for most typical recovery cases.

A1: Hard Drive Recovery Standard Cost = ($400 - $1800) per drive.

A2: RAID Server Recovery Standard Cost = ($500 - $1500) per drive in the RAID array. There could be 2 or more drives in a RAID array.

A3: Memory Cards Recovery Standard Cost = ($200 - $750).

A4: For all other devices transfer the call to 770-840-8412.

Q: Do you provide expedited or rush services?

A: Yes we do. Exact recovery standard cost and recovery time involved could be provided only after thorough examination of the crashed drive or server.

Q: How do you return recovered data?

A: We return recovered data on an external drive. standard price of data drive is added to the recovery standard cost.

Q: Can I provide my own data drive?

A: Yes you can.

Q: If you are unable to recover, would there be any minimum fees that you charge?

A: No recovery will result in zero fees except may be return shipping charges.

Q: Would you provide me a list of recovered files & folders for review before I pay recovery fees?

A: Yes, we will provide list of files, folders for review before you pay any fees.


Lab Locations

Data Recovery Labs in USA & Canada

 

USA

             
  Alaska   Louisiana   Ohio  
  Arizona   Maine   Oklahoma  
  Arkansas   Maryland   Oregon  
  California   Massachusetts   Pennsylvania  
  Colorado   Michigan   Rhode Island  
  Connecticut   Minnesota   South Carolina  
  DC   Mississippi   South Dakota  
  Delaware   Missouri   Tennessee  
  Florida   Montana   Texas  
  Georgia   Nebraska   Utah  
  Hawaii   Nevada   Vermont  
  Idaho   New Hampshire   Virginia  
  Illinois   New Jersey   Washington  
  Indiana   New Mexico   West Virginia  
  Iowa   New York   Wisconsin  
  Kansas   North Carolina   Wyoming  
  Kentucky   North Dakota      
 

Canada

             
  Alberta   Newfoundlandand   Qubec  
  British Columbia   Nova Scotia   Saskatchewan  
  Manitoba   Ontario      
  New Brunswick   Prince Edward Island