Tape Data Recovery Printable Shipping Form

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Please fill out this form and ship its print out along with your storage media:

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Shipping Carrier		Select Shipping Carrier FedEx AirBorne UPS DHL For Return Shipping
Account Number		For Return Shipping
Media Type:		Storage Magneto Optical AIT-1 170M AIT-1 230M AIT-2 170M AIT-2 230M AIT-3 270M DDS-1 60M DDS-1 90M DDS-2 120M DDS-3 125M DDS-4 150M DDS-5...DAT72...170M DLT3 DLT3XT DLT4 SDLT-1 SDLT-2 SLR3 SLR4 SLR5 SLR24 SLR32 SLR7 SLR40 SLR50 SLR60 SLR75 SLR100 SLR140 M1-AME-Mammoth M2-AME-Mammoth 2 SD3_Redwood Ultrium LTO-1 Ultrium LTO-2 Ultrium LTO-3 3420__600 ft 3420__1200 ft 3420__2400 ft 3420__3600 ft 3480__580 ft 3480__660 ft 3480__807 ft 3490e__1100 ft 3490eXL__1165 ft 3490eMAX__1350 ft 3590__1050 ft...B Drive 3590e__2100 ft...B Drive 3590__1050 ft...E Drive 3590__2100 ft...E Drive 3590__1050 ft...H Drive 3590__2100 ft...E Drive 3570b 3570c 3570cXL 9840__886 ft 9840B__886 ft 9840C__886 ft 9940__2300 ft 9940B__2300 ft 8mm__112M 8mm__160M TR1__TR5
Media Capacity
No. of items:		Are these tapes part of a library ?  Yes No
Platforms:		DOS Windows 95 Windows 98 Windows ME Windows NT 3.51 Windows NT 4.0 Windows 2000 Windows XP Macintosh 8.5 or Older Macintosh 9.1 / 10.1 Macintosh OS X OS/2 Novell UNIX BSDI UNIX FreeBSD UNIX UnixWare UNIX SUN Solaris UNIX Linux UNIX QNX UNIX Xenix UNIX IRIX UNIX AIX UNIX HP-UX UNIX Solaris LINUX NT 2003 Lotus Unix Sco Windows 2003 Windows Vista Windows 2008
Backup Software
Describe why you can not restore this tape?
List important files / Directories:
Terms:
This Agreement which is entered into and accepted between Disk Doctor Labs, Inc (hereinafter referred to as DDLI) and the Client agree that the following terms and conditions will cover all goods and services provided by DDLI for this engagement. Agreement a. Facsimile signatures for this Agreement and any subsequent exhibits are effective to bind the signing party and are admissible in any court and/or for any lawful purpose. This Agreement, together with any exhibits or attachments, constitutes the entire Agreement between the parties in relation to this subject matter. b. Similarly, approval of this Agreement through email shall also be legally binding. Authorization a. The client authorizes DDLI to conduct a free diagnosis/evaluation of the media sent to our lab to determine the extent of damage and provide an estimated recovery cost and time. The evaluation is free and no further work will be performed without the explicit client approval. b. The client authorizes DDLI, its employees, and technicians, to receive and transport this media/equipment/data to, from, and between their facilities. Confidentiality a. DDLI agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client equipment/media except to employees or technicians of DDLI subject to confidentiality agreements or as required by law. Payment a. Payment is due in full upon completion of successful recovery, prior to release of data (whether shipped or picked up), unless special previous arrangements have been made. The client is financially responsible for all shipping costs to and from DDLI Lab. b. If the client approves the quote, but declines it later, the client shall be charged 25% of the quoted price in order to cover the work already performed by DDLI. Legal Rights a. The client is the legal owner or authorized representative of the legal owner of the media and all data contained therein sent to DDLI. b. Any property left with DDLI unclaimed for 30 days will be disposed of, and DDLI shall have no liability to the client or any third party. Limited Liability a. DDLI shall not be liable for any claims regarding the physical functioning of the equipment/media or the condition or existence of data stored on the media supplied before, during or after services. b. In no event will DDLI be liable for any loss of data or loss of revenue or profits or before, during or after services even if DDLI has been advised of the possibility of damages or loss to persons or property. DDLI liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services. c. Client and DDLI agree that the sole and exclusive remedy for unsatisfactory work or data shall be at DDLI's sole discretion, additional attempts by DDLI to recover satisfactory data or issue a refund of the amount paid by the client. d. Client is aware of the inherent risks of damage to media that is involved when undergoing data recovery process, including without limitation, risks due to destruction or damage to the media and/or data stored and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of DDLI, and assumes any and all known property damage that may result. e. In case of any damage or loss to the original media of the customer by DDLI, the liability of DDLI shall be limited to providing the customer with similar media of comparable capacity. f. In some cases, RUSH Service may take more time than specified in the quote. DDLI's engineers will try our utmost best to complete the job in the specified time, however if the timeframe of RUSH Service is not met due to justifiable reasoning the quote will automatically drop to the lower service outlined in the quotation, ex. Expedited, if expedited service timeframe cannot be met, then service will be taken as Standard Service. The costs will be outlined in the quotation provided above. g. The timeframe of Standard Services may be +plus/-minus a few days if there is a delay in parts, or for any other reasons as outlined by our customer service reps.
Delivering the media storage device to DDLI equates clients agreements with above terms
After taking a print of the same please send it along with your media to our labs.
Which Lab you want to ship? Select Atlanta Baltimore Boston Chicago Dallas Detroit Houston Los Angeles New York Philadelphia Princeton San Diego San Francisco Seattle Silicon Valley Toronto Vancouver Washington DC / VA
Please click the button to view the filled form in a printable format and address to ship the media.
Where To Ship: AL, GA, TN, SC, FL Atlanta GA KY, WV, MD Baltimore MD MA, VT, NH, ME, RI Boston MA ND, SD, MN, IA, MO , IL Chicago IL D.C, VA, NC Washington DC DC/VA TX ( North of Waco ), CO, NE, KS, OK Dallas TX TX (Waco & South) , MS, LA, AK, NM Houston TX MI, OH, IN, WI Detroit MI NY , CT New York NY NJ, DE Princeton NJ PA Malvern PA UT, AZ, CA (Fresno + South of Fresno) + Mexico San Diego CA NV, OR, CA (North of Fresno) San Jose CA LA Los Angeles CA WA, ID, MT, WY Seattle WA Eastern CANADA   Toronto ON Western Canada Vancouver BC
Call Today for free evaluation 800-DiskDrs ( 800 347-5377 )