Data Recovery FAQs by Disk Doctors Customers
Any time data loss occurs due to a hard drive or RAID array failure
, users are faced with a serious chanlenge to figure out ways to get the data back. Often they have lots of questions about what options they have. Here we have listed number of questions that pop up in users minds and appropriate answers. Based on over a million interactions with users, following are the most common questions that users ask. We hope that these FAQs will help to sort out data recovery options for a user experiencing data disaster.
Q: Is it possible to recover data from FAILED data storage devices?
A: Yes. In most cases it is possible. We have been doing just that since 1991.
Q: What type of data storage devices we can recover?
A: We can recover all type of crashed hard drives, RAID Servers, tape backup with any type of operating system. We also recover flash memory cards or sticks, tape back up, CD, DVD etc.
Q: Are there any drive diagnostic Fees?
A: We do not charge any fees for drive analysis. Although, there are many other companies who do charge anywhere from $150 upto $500.
Q: How long does it take to diagnose drive problems?
A: It can take 2-4 hours to diagnose a drive issues.
Q: Can I get a recovery quote by email without sending you a drive?
A: Yes. Please provide us your contact and some details about drive/server and its condition. One of our tech. support staff members will send you a quote based on provided info.
Q: How long it takes to recover a crashed hard drive?
A: It can take anywhere from couple of days to a week depending upon the nature of drive issues.
Q: How much does data recovery costs?
A: Well, standard price of data recovery services for a single hard drive completely depends upon the nature of drive problem, and time required to address the issue and restore the data. Here are some standard price ranges for most typical recovery cases.
Hard Drive Recovery Standard Cost = ($400 - $1800) per drive.
RAID Server Recovery Standard Cost = ($500 - $1500) per drive in the RAID array. There could be 2 or more drives in a RAID array.
Memory Cards Recovery Standard Cost = ($200 - $750)
DVD/CD Revery Standard Cost = ($500 - $750)
Tape Back - In case of tape, recovery cost depends upon tape type and size. Please call for accurate figures.
Q: Do you provide expedited or rush services?
A: Yes we do. Data recovery Expedited / Rush service cost and recovery time involved could be provided only after thorough examination of the crashed drive or server.
Q: How do you return recovered data?
A: We return recovered data on an external drive. Price of data drive is in additiond to the recovery cost.
Q: Can I provide my own data drive?
A: Yes you can.
Q: If you are unable to recover, would there be any minimum fees that you charge?
A: No recovery will result in zero fees except may be return shipping charges.
Q: Would you provide me a list of recovered files & folders for review before I pay recovery fees?
A: Yes, we will provide list of files, folders for review before you pay any fees.
Q: What happens to my crashed drive after data recovery process is completed successfully?
A: We can send it back or recycle it in environmentaly friendly manner making sure that data security is never compromised.
Disk Doctors have been rescuing data
from failed data storages since 1991… most reliable and well rounded data recovery company, equipped with over two decades of experience and knowledge base, ready to tackle complex drive and server disasters head on.
We have seen everything that could go wrong with any type of data storage device and know the best remedies to fix complex problems to regain valuable data in record time.