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Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!

David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!

Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!
I thought I was missing a folder until I realized I was searching under the wrong folder name. I am happy! We are good and all is well!
Thank you.

Alice Arthur
Minister, Motivational Speaker

What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Sandy McKellar, B.Sc. (Forestry)

My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!

Bruce Butterfield
Vienna, VA and Chicago, IL

I am very happy to report that the data recovery was successful!!!

Thank you and your team for saving the day ! A weight has been lifted from my chest. I would definitely recommend your services in the future.

Thanks again !

Richhard Yannelli
www.philasd.org

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What is Data Recovery?

Data recovery is a process of rescuing data from damaged, failed, sabotaged, or inaccessible data storage media when all normal means of data access have been exhausted.

How to Avoid Data Disaster?

Every data storage device is bound to fail at some point in time without exception. The best way to overcome or avoid consequences of such unpleasant incidents is to have a back up system in place, where one could backup important data quite regularly. There are tons of options available as far as onsite or offsite data backup solutions are concerned. A quick search about "Data Backup" using Google or any other major search engine can generate good number of leads.

What are the Symptoms / Reasons of a Data Device Failure?

Your data device might be showing some of the symptoms listed below. Or, you might already know what reasons are making the data inaccessible. This can be due to physical damage to the storage device or logical corruption to the file system or operating system preventing device from being accessible by the host operating system or computer BIOS. Below, we have listed many of them.

  • Clicking sound heard from device
  • Hard disk drive not spinning up
  • Electronics controller card is damaged
  • Smoke was observed / smelled
  • Device firmware has become corrupt
  • Hard disk drive components failure
  • Fire or water damage
  • Media surface contamination / damage
  • Inaccessible drives / partitions
  • Virus attack has corrupted the file system
  • Accidentally deleted files / directories
  • Accidental reformatting of partitions
  • Missing or deleted partitions
  • Applications are unable to run or load data
  • Computer won't boot
  • Computer has blue screen
  • RAID controller failure
  • RAID configuration lost
  • Accidental reconfiguration and initialization of RAID array
  • Multiple drives failure of a RAID array
  • RAID partition missing
  • Water damaged tapes
  • Broken tapes
  • Tape backup failures
  • Overwritten tapes

What are My Data Recovery Options?

Disk Doctors has been a leader in providing data recovery services and software to end users, corporate, and government sectors. So when individuals and enterprise users need a reliable, fast, technologically advanced, and yet affordable data recovery services; they have chosen "Disk Doctors" repeatedly, as our services and success rate has been second to none.

If your device has displayed any of the symptoms listed above, then you may consider any of the following recommendations.

DIY (Do It Yourself):

If one is technically savvy and comfortable in handling the data storage devices, and sure about physical fitness of their data storage device, then they can download demo versions of Disk Doctors award winning data recovery software to determine whether the issue could be addressed using a recovery utility before spending money to purchase the software. If this helps, then more power to you.

Note: We do not recommend this solution to most; as we have observed the situations getting out of hand while attempting DIY quite often mostly due to inexperience. And often destroying any chances of future recovery attempts.

Get Professional Help:

If your data is important, then seeking professional help is a must regardless of the condition of data storage media. Professional help includes only well established and reputed data recovery companies with a proven track record.

Taking your disk drive to a computer store for data recovery equates asking a nurse for brain surgery; as 99% of the computer stores' recovery capabilities are quite limited as data recovery services is not their core business.

How Much Data Recovery Would Cost?

Single Hard Drive: The recovery cost for a single hard disk drive can run a wide range (anything from $350 to $3000 depending upon the nature of problem). It is not possible for us to provide an exact recovery cost without diagnosing the data storage media. The best thing would be bringing or shipping the problem drive to our lab. We will perform a free evaluation of your device and give you an exact dollar quote based on the challenge on hand. The diagnosis process takes 2-6 hours and is performed as soon as we receive the faulty data storage media. So, we prefer to offer free diagnosis (a saving of $150) before we give you a no-obligation firm recovery quote. At that time, you can decide whether to go ahead with the recovery process or decline it. Upon your quote approval, we will try to fix the drive problems, recover the data, and a list of files and directories of recovered data will be emailed to you for verification. The recovery cost is independent of the size of recovered data. No recovery results in zero charge except return shipping.

RAID Array: The minimum recovery cost for a RAID array starts at $1500 for a mirror set. For other RAID types the cost to recover a RAID greatly depends upon the number of disks in the array, RAID array type, individual disk size, number of failed disks in an array, along with many other variables that factor in while determining the cost to recover a failed RAID array system. We strongly recommend getting in touch with one of our certified RAID experts to share the details of your failed RAID array in order to find out a ball park figure. An exact quote can be furnished only after thorough analysis of your failed RAID array in one of our labs.

Tape Backup: There is a non refundable $150 fee for tape analysis applicable towards tape recovery or tape conversion service. Tape recovery cost varies a lot depending upon tape type and nature of the issues with tape backup. An exact recovery quote can be provided only after scanning the tape media.

Tape Backup: There is a non refundable $150 fee for tape analysis applicable towards tape recovery or tape conversion service. Tape recovery cost varies a lot depending upon tape type and nature of the issues with tape backup. An exact recovery quote can be provided only after scanning the tape media.

Why Should I Select Disk Doctors?

At Disk Doctors, rescuing data from hard disk drives, RAID arrays, tapes, CDs, DVDs, and memory sticks / chips etc. is a daily routine. Let's see what our customers have to say about Disk Doctors?

Testimonials

How to Contact Disk Doctors?

Disk Doctors provide world class customer support for data recovery services. Support options for our services include online case submissions, phone consultation, and live chat services. Familiarizing your data loss situation is quite important; this is why we highly recommend you call our customer services representatives. Our dedicated data recovery services support team is highly trained and will answer your questions in terms you will understand. Our support team is always there to help you in any way that we best can. To make things smoother, we offer a number of contact methods for you to select.

Where Can I send my Device for Evaluation? arrow

Select this option to submit / ship your case to Disk Doctors. Please try to provide as much details as possible, this would help us to examine your case with more information and can be decisive in terms of recovery and also would reduce further unwanted interactions to get right information.

Customer Reviews

Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!
David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!
Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!

I thought I was missing a folder until I realized I was searching under the wrong folder name.
I am happy! We are good and all is well!

Thank you.

Alice Arthur
Minister, Motivational Speaker
What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Thank you!
Sandy McKellar, B.Sc. (Forestry)
My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!
Bruce Butterfield President The Forbes Group Vienna, VA and Chicago, IL

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