Various Services & Support Options Available

Disk Doctors on demand services and support are designed to match your needs and urgency for data availability. These options are differently priced and have variations in turn-around to accommodate every possible situation, urgency and budget. As a standard Disk Doctors provide confidentiality in all recovery contracts.

Recovery Services Options
Turnaround Options

In Lab Data Recovery
In this case, clients are encouraged to bring in failed data storage devices to any of our labs near them. If distance from our labs is a discouraging factor to visit us, then, please feel free to call us and ask for a free FedEx shipping label. Or, you can simply request it online, and a prepaid FedEx label will be emailed to you.

Remote Data Recovery
Disk Doctors "online/remote recovery service" provides a fast, affordable and instant data recovery solution to regain lost data when data has become inaccessible due to some logical corruption but physical workings of data storage device are not compromised...

Onsite Data Recovery
In enterprise level server crashes when data is extremely sensitive or hardware can not be sent off to a recovery lab due to any reason, Disk Doctors does offer an onsite data recovery option. A non refundable retainer is required

Do It Yourself (D.I.Y)
For those who have some adventurous spirit can use Disk Doctors award winning data recovery software & utilities to recover lost data from drives that are logically compromised. A small list of scenarios where DIY option could apply is provided below.

Computer won't boot but drive is detected or recognized in system BIOS.
Virus attack has corrupted the file system
Computer has blue screen
Inaccessible drives / partitions
Accidentally deleted files / directories
Accidental reformatting of partitions
Drive is prompting for reformat
Corrupt partition
Corrupt file
Missing or deleted partitions
Missing or deleted files.
Applications are unable to run or load data

Download free demo and try from our best list of data recovery utilities that suits your requirements more.

Rush Service
Under this Service we will try everything possible to start recovery work ASAP and finish it within 24-48 hours if possible. (Please inquire if your case could qualify for this category.)

Emergency Service
Emergency Support services are available 24x7 on weekdays and weekends, in this service level Disk Doctors data recovery engineers will work round the clock continuously to provide you with the best & quick turn-around time possible for a complete data recovery service.

Expedite Service
Expedite Services are available during business hours on all weekdays. Under expedite mode the data recovery process in our lab happens on a continuous basis and your job will be addressed by dedicated engineers

Standard Service
Normal Services are available during business hours on all weekdays. Data Recovery cases in this mode are executed by our engineers on first comes first serve basis till recovery process is completed.

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Customer Reviews

Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!
David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!
Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!

I thought I was missing a folder until I realized I was searching under the wrong folder name.
I am happy! We are good and all is well!

Thank you.

Alice Arthur
Minister, Motivational Speaker

What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines? My first instinct was to cry, then scream. My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us. I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work. The following Friday I received one of the happiest calls of my life. My data had been completely recovered. I cried and screamed again, this time with joy! Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Thank you!
Sandy McKellar, B.Sc. (Forestry)

My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!
Bruce Butterfield President The Forbes Group Vienna, VA and Chicago, IL

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