My new Seagate 500 GB hard drive is not recognized in disk management as well as in device manager of my computer. Although it is detected by the BIOS during boot up but it is not showing up in windows at all. I have tried my best to make it working through changing cables, ports and updates etc but nothing really worked out. So kindly help me out in this?

Well you need to follow these instructions;

  • Click Start
  • Right-click on My Computer
  • Select Manage option from the menu
  • Expand Storage
  • Now look at the two panes on your right. The upper one show the already recognized devices and the lower one scrolls down and shows the device that are not yet recognized by the computer. Most probably your unrecognized drive would be here in this pane without any letter assigned to it.
  • So right-click on your hard drive and select a letter and path for that.
  • Now a new window will pop up, click on Add
  • Select an alphabet and then click on Ok
  • Finally when you are done with that, Restart your computer, now your drive should show up as a normal drive.

In case it doesn't show up then it is quite possible that your hard drive is having some critical issues that needs to be eliminated through the acquisition of some proficient hard drive recovery experts.

If you are still not comfortable with that then you could seek for additional advices by calling at:

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Toll Free - 1 800 347 5377
Intl Dial  - 1 770 840 8402
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Customer Reviews

Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!
David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!
Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!

I thought I was missing a folder until I realized I was searching under the wrong folder name.
I am happy! We are good and all is well!

Thank you.

Alice Arthur
Minister, Motivational Speaker
What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Thank you!
Sandy McKellar, B.Sc. (Forestry)
My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!
Bruce Butterfield President The Forbes Group Vienna, VA and Chicago, IL

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